Showroom Hours:
By appointment


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GENERAL ENQUIRIES & SALES

​SERVICE & WARRANTIES

    C o n t a c t      F o r m :
Your Hunter or Atlas fans are made to the highest standards possible, but there can always be problems. Should you have an issue, your fans are covered by the following warranty.
  • The motor in your fan has a Limited* Lifetime Warranty
  • Electronic components such as capacitors and wall controls have a 2 year parts warranty
  • There is only a 12 month in home labour component for the above two warranties
  • Remote controls and accessory light kits have a 12 month replacement warranty
If you require your fan to be looked at under warranty, please fill in the Contact form and choose "Service/Warranty" under Interest.
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Note: If you are wanting to make a warranty claim, we will also require proof of purchase and proof of installation by a qualified electrician before we can process the claim.
If you just need someone to come and look at your fan, or the fault falls outside the above warranty periods, please contact one of our recommended Service Agents who will be able to help get your fan back running again.​
* Limited Lifetime Warranty means that the warranty is limited to;
  • You must be the original purchaser of the fan (and have proof of purchase)
  • The fan must be in its original location (ie it cannot be moved from house to house)